General Product Information
Q: Are your products washable?*
A: Any washable Creative Kids products clearly state "washable" on the product packaging.
Note: Products are only washable on clothing items that can be laundered. We do not recommend using Creative Kids products on non-launderable items or on porous surfaces.
Q: I have your Creative Kids modeling clay. Can this item be baked? Will it dry out?
A: Creative Kids Modeling Clay should not be baked. It will dry out eventually once it has been removed from its original packaging.
Q: How long do your products last? Are they safe to use after being stored for a long time?
A: Perishable items (markers, dough, paint, etc.) generally have a shelf life of up to 2 years and a useful life of up to one year once the packaging has been opened. Non-perishable items such as crayons & colored pencils do not generally go bad, but may lose some of their function over time and may become discolored.
Q: Do you make any products for toddlers?
A: Creative Kids does not currently manufacture any products for children age 1-3. All of our products are tested to an appropriate age range of 3+ or higher.
Q: My craft paints have dried out. Can I add water to them?
A: Unfortunately, No. Adding water to dry paints will not make them usable.
Q: If I am missing the instruction sheet for a product, where can I get a replacement?
A: Instruction Sheets can be found in our Customer service section under the "Missing Manual" tat
Note: Not all product instructions are kept on file. If your product is more than several years old, we may not be able to provide instructions.
Q: Do you have a recycling program for empty markers?
A: We currently do not have a proprietary recycling program. However, plastic products are generally accepted by most community recycling programs.
Product Safety and Ingredients
Q: Are your products washable?*
A: Any washable Creative Kids products clearly state "washable" on the product packaging.
Note: Products are only washable on clothing items that can be laundered. We do not recommend using Creative Kids products on non-launderable items or on porous surfaces.
Q: I have your Creative Kids modeling clay. Can this item be baked? Will it dry out?
A: Creative Kids Modeling Clay should not be baked. It will dry out eventually once it has been removed from its original packaging.
Q: How long do your products last? Are they safe to use after being stored for a long time?
A: Perishable items (markers, dough, paint, etc.) generally have a shelf life of up to 2 years and a useful life of up to one year once the packaging has been opened. Non-perishable items such as crayons & colored pencils do not generally go bad, but may lose some of their function over time and may become discolored.
Q: Do you make any products for toddlers?
A: Creative Kids does not currently manufacture any products for children age 1-3. All of our products are tested to an appropriate age range of 3+ or higher.
Q: My craft paints have dried out. Can I add water to them?
A: Unfortunately, No. Adding water to dry paints will not make them usable.
Q: If I am missing the instruction sheet for a product, where can I get a replacement?
A: Instruction Sheets can be found in our Customer service section under the "Missing Manual" tat
Note: Not all product instructions are kept on file. If your product is more than several years old, we may not be able to provide instructions.
Q: Do you have a recycling program for empty markers?
A: We currently do not have a proprietary recycling program. However, plastic products are generally accepted by most community recycling programs.
How and Where To Purchace
Q: Are your products washable?*
A: Any washable Creative Kids products clearly state "washable" on the product packaging.
Note: Products are only washable on clothing items that can be laundered. We do not recommend using Creative Kids products on non-launderable items or on porous surfaces.
Q: I have your Creative Kids modeling clay. Can this item be baked? Will it dry out?
A: Creative Kids Modeling Clay should not be baked. It will dry out eventually once it has been removed from its original packaging.
Q: How long do your products last? Are they safe to use after being stored for a long time?
A: Perishable items (markers, dough, paint, etc.) generally have a shelf life of up to 2 years and a useful life of up to one year once the packaging has been opened. Non-perishable items such as crayons & colored pencils do not generally go bad, but may lose some of their function over time and may become discolored.
Q: Do you make any products for toddlers?
A: Creative Kids does not currently manufacture any products for children age 1-3. All of our products are tested to an appropriate age range of 3+ or higher.
Q: My craft paints have dried out. Can I add water to them?
A: Unfortunately, No. Adding water to dry paints will not make them usable.
Q: If I am missing the instruction sheet for a product, where can I get a replacement?
A: Instruction Sheets can be found in our Customer service section under the "Missing Manual" tat
Note: Not all product instructions are kept on file. If your product is more than several years old, we may not be able to provide instructions.
Q: Do you have a recycling program for empty markers?
A: We currently do not have a proprietary recycling program. However, plastic products are generally accepted by most community recycling programs.
Reffills, Refunds and Replacements
Q: Are your products washable?*
A: Any washable Creative Kids products clearly state "washable" on the product packaging.
Note: Products are only washable on clothing items that can be laundered. We do not recommend using Creative Kids products on non-launderable items or on porous surfaces.
Q: I have your Creative Kids modeling clay. Can this item be baked? Will it dry out?
A: Creative Kids Modeling Clay should not be baked. It will dry out eventually once it has been removed from its original packaging.
Q: How long do your products last? Are they safe to use after being stored for a long time?
A: Perishable items (markers, dough, paint, etc.) generally have a shelf life of up to 2 years and a useful life of up to one year once the packaging has been opened. Non-perishable items such as crayons & colored pencils do not generally go bad, but may lose some of their function over time and may become discolored.
Q: Do you make any products for toddlers?
A: Creative Kids does not currently manufacture any products for children age 1-3. All of our products are tested to an appropriate age range of 3+ or higher.
Q: My craft paints have dried out. Can I add water to them?
A: Unfortunately, No. Adding water to dry paints will not make them usable.
Q: If I am missing the instruction sheet for a product, where can I get a replacement?
A: Instruction Sheets can be found in our Customer service section under the "Missing Manual" tat
Note: Not all product instructions are kept on file. If your product is more than several years old, we may not be able to provide instructions.
Q: Do you have a recycling program for empty markers?
A: We currently do not have a proprietary recycling program. However, plastic products are generally accepted by most community recycling programs.
Promotions and Coupons
Q: Are your products washable?*
A: Any washable Creative Kids products clearly state "washable" on the product packaging.
Note: Products are only washable on clothing items that can be laundered. We do not recommend using Creative Kids products on non-launderable items or on porous surfaces.
Q: I have your Creative Kids modeling clay. Can this item be baked? Will it dry out?
A: Creative Kids Modeling Clay should not be baked. It will dry out eventually once it has been removed from its original packaging.
Q: How long do your products last? Are they safe to use after being stored for a long time?
A: Perishable items (markers, dough, paint, etc.) generally have a shelf life of up to 2 years and a useful life of up to one year once the packaging has been opened. Non-perishable items such as crayons & colored pencils do not generally go bad, but may lose some of their function over time and may become discolored.
Q: Do you make any products for toddlers?
A: Creative Kids does not currently manufacture any products for children age 1-3. All of our products are tested to an appropriate age range of 3+ or higher.
Q: My craft paints have dried out. Can I add water to them?
A: Unfortunately, No. Adding water to dry paints will not make them usable.
Q: If I am missing the instruction sheet for a product, where can I get a replacement?
A: Instruction Sheets can be found in our Customer service section under the "Missing Manual" tat
Note: Not all product instructions are kept on file. If your product is more than several years old, we may not be able to provide instructions.
Q: Do you have a recycling program for empty markers?
A: We currently do not have a proprietary recycling program. However, plastic products are generally accepted by most community recycling programs.
Inventors Relations
Q: Are your products washable?*
A: Any washable Creative Kids products clearly state "washable" on the product packaging.
Note: Products are only washable on clothing items that can be laundered. We do not recommend using Creative Kids products on non-launderable items or on porous surfaces.
Q: I have your Creative Kids modeling clay. Can this item be baked? Will it dry out?
A: Creative Kids Modeling Clay should not be baked. It will dry out eventually once it has been removed from its original packaging.
Q: How long do your products last? Are they safe to use after being stored for a long time?
A: Perishable items (markers, dough, paint, etc.) generally have a shelf life of up to 2 years and a useful life of up to one year once the packaging has been opened. Non-perishable items such as crayons & colored pencils do not generally go bad, but may lose some of their function over time and may become discolored.
Q: Do you make any products for toddlers?
A: Creative Kids does not currently manufacture any products for children age 1-3. All of our products are tested to an appropriate age range of 3+ or higher.
Q: My craft paints have dried out. Can I add water to them?
A: Unfortunately, No. Adding water to dry paints will not make them usable.
Q: If I am missing the instruction sheet for a product, where can I get a replacement?
A: Instruction Sheets can be found in our Customer service section under the "Missing Manual" tat
Note: Not all product instructions are kept on file. If your product is more than several years old, we may not be able to provide instructions.
Q: Do you have a recycling program for empty markers?
A: We currently do not have a proprietary recycling program. However, plastic products are generally accepted by most community recycling programs.
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